FAQ

Shipping Information

We have applied a worldwide delivery system that enables international delivery. Freight cost vary by region, and all products are shipped through FedEx. The shipping cost is pre-paid with a Flat fee depending on the region, and if additional charges are incurred, D’TOZ will bear the additional charges. Delivery may take 2 to 6 weeks depending on products availability.

Payment Information

We have built a system that allows payment by cash or credit card based on PayPal payment. If you need payment via wire-transfer, please contact us and we will send you the relevant documents.

Warranty

We apply a warranty to all of our products. Please refer to the warranty page for details.